Your privacy is our priority. Like you, we think internet technology is pretty great, but we don't want it to come at the cost of our privacy - or yours. We are committed to protecting your privacy at all times, in all situations.
The information we collect about you when you become a member of our web site is used to process your orders and to provide a more personalized experience on our site. Our site uses a 128 bit encrypted SSL to increase the security of our customer’s information during transmission, but The Expresso Shoppe can not and does not guarantee the complete security of transmitted or stored information.
- How Do We Use the Information We Collect?
When you become an expressoshoppe.com member, we ask you to provide basic information about yourself; your name, address and e-mail address. This information is used solely to process your orders. This information will NEVER be sold, given, rented or traded to others for purposes other than fulfillment of your order.
If we ask for additional demographic information (gender, birthday, etc.), it will be used only for compliance and security purposes, and to support "Special Offer" and other web site functions.
If you choose to use our web site's referral service to tell a friend about content on our site, we will ask you for your friend's name and email address (so we can send them the email). We'll send your friend a one-time email with a link inviting them to visit the site. We do not store this information and use it only to send this one-time email.
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine which content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
We take your personal information very seriously. Access to your profile information is limited to key personnel within our company and all member information is ID and password protected. Our web site security is reviewed on a regular basis and sensitive data transfers to/from our web site are secured using industry-standard 128 bit SSL.
Correcting/Updating Your Personal Information
You can correct or update your personal information by clicking on the 'My Account' link, logging in, and clicking the 'Edit Information' button. If you wish to deactivate your account, you may contact us through the 'My Account' section, or using the 'Contact Us' page.
Links To Other Sites
This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the expressoshoppe.com site and entering another Web site. These sites may independently collect or request information about you and, if you're inclined to do so (which, if you're reading this, you might be), we encourage you to read the privacy statements of these linked sites as their policies may differ from ours.
From time to time we may send out email messages alerting you that products are available, to ask you to provide feedback, or to offer you to participate in a special promotion. In addition, you will receive communication from us if you contact us for a particular reason, if you place an order, or if we need to contact you for administrative purposes (like winning a contest!). You may elect to receive one or more of our Newsletters, which will generally contain promotional materials from expressoshoppe.com.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law. We won't rush to hand over unnecessary information, but if we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, or if a court order or legal process is served on our web site, we will comply.
We may correct or supplement your address information with standardized postal or shipper-provided information to make sure your orders are delivered efficiently and promptly.
Periodically, we run contests on our site. These contests may be sponsored by our suppliers. To enter these contests you need only to enter your ID and password and your guess. At the time of entry, you may decide if you wish to have your first name and state posted on our site if you are the winner. Winner’s names are NEVER shared with without their consent.
Cookies are snippets of information that your browser stores on your computer's hard drive to remind our web site of who you are. Our web site may use 'session cookies' to improve the user experience and enhance our understanding of our site's traffic.. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.
Your Feedback is Always Welcome
To contact us click here.
The Expresso Shoppe, Inc.
524 N. York Road
Bensenville, IL 60106 USA