Yes, Virginia, it's true!
FREE SHIPPING does exist!
If you live in the 48 States, FREE SHIPPING is included with all orders over $50!
In the 48 States, orders under $50 ship for just $5, regardless of their size
Here's a table that outlines our shipping policy.
|$0 - $49.99||$5 Shipping|
|More than $5|
Occasionally, a special item may include FREE SHIPPING for no reason at all!
1. If I make a purchase today, when will my order be shipped?
2. How can I track my order?
3. Is 'Free Shipping' really free?
4. I'm in a hurry! Can you RUSH my order?
5. What about International Orders?
6. What if my order arrives damaged?
- We ship most orders the day after they are received . Virtually all orders are shipped within 2 business days. If we expect your order will be delayed, we'll let you know.
- How can I track my order?
- When you place an order we'll send you an Order Confirmation email with a link to your order's status page. We'll update the page as your order is processed - you can check it anytime.
When it's available, we'll add that tracking number to your order's status page.
We ship via a number of carriers (UPS, FedEx, USPS, etc.) and we may use the carrier's email notification system to send you information about your shipment.
- Some items may be drop-shipped to you from our distributors' warehouses. So, your order may be shipped in more than one box, from more than one location. As a result, the packages may not all arrive on the same day. When this is the deal with your order, we'll try to provide you with shipping information about each part of your order.
- Yes. If you live in the 48 contiguous US states and make a purchase that includes Free Shipping, you will not pay for shipping. $0. Zip. Nada. Nothing. Free.
- If you live in Alaska, we'll subsidize your shipping, but we might ask you to kick in a little bit.
- YES! We can hurry things up for your order.
- RUSH Orders can be shipped via next day or 2nd day air shipment.
- Saturday delivery is generally available, but must be specified in your order (it ususally costs more). Shipments are not delivered on Saturdays unless specifically requested.
- No...we don't do that. Sorry.
- We do our best to make sure every package we ship is carefully packed to prevent breakage.
- How we resolve the particular situation will depend on the particulars of the situation, but you can be confident that the goal is to get your damaged goods replaced, at no cost to you, as soon as possible.